Privacy Policy fubo88

Information We Collect

During the account registration process, platform use and every transaction carried out, fubo88 may collect the following categories of information:

• Identity Information: full name, date of birth, identity card number (MyKad), email address and mobile phone number.
• Financial Information: e-wallet details (Touch 'n Go eWallet, Boost, ShopeePay), bank account information for FPX or DuitNow purposes, and crypto wallet details (USDT, BTC, ETH) related to deposits and withdrawals.
• Platform Usage Data: betting history, games played, login records, IP address, device type, operating system and browser information.
• Communications: records of live chat sessions and emails sent to our customer support team.
• Verification Data: supporting documents submitted during the KYC (Know Your Customer) process, including copies of MyKad or passport.

Purpose of Using Information

Information collected by fubo88 is used solely for legitimate and necessary purposes, including:

• Creating and managing player accounts securely.
• Processing deposits and withdrawals within 10–45 minutes via the relevant payment methods.
• Verifying player identities to meet international licensing compliance requirements and anti-money laundering obligations.
• Providing 24/7 customer support in Malay and English via live chat and email.
• Sending account-related communications such as security notices, transaction confirmations and policy updates.
• Detecting suspicious activity and preventing fraud, multiple account use and violations of the Terms & Conditions.
• Complying with legal obligations and regulations imposed by the relevant regulatory bodies.
• Improving the user experience through aggregated and anonymised analysis of platform usage patterns.

Sharing Information with Third Parties

fubo88 does not disclose your personal information to external parties except in the following limited and necessary circumstances:

• Payment Service Providers: payment gateways and e-wallet providers used to process your financial transactions, subject to strict confidentiality agreements.
• Relevant Authorities: where required by court order, law or direction from a legitimate regulatory body.
• Technology Partners: technical service providers such as server hosts and cybersecurity systems that process data on behalf of fubo88 under binding confidentiality terms.
• Platform Protection: fraud prevention agencies that help detect unauthorised activity, without disclosing your full identity.

In all of the above circumstances, data sharing is carried out only to the extent necessary and is subject to legally binding data protection agreements.

Cookies and Tracking Technologies

The fubo88 platform uses cookies and similar tracking technologies to improve your experience. The types of cookies used include:

• Session Cookies: required to maintain your login status throughout the session and to keep your account secure.
• Preference Cookies: save your language, currency and display settings so they do not need to be reconfigured on each visit.
• Analytics Cookies: collect anonymised usage data to help us understand how players interact with the platform and improve our services.
• Security Cookies: help detect suspicious login attempts and protect your account from unauthorised access.

You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality and your experience on the fubo88 platform.

Data Retention Period

fubo88 stores your personal information only for as long as necessary to fulfil the purpose of data collection or to comply with legal obligations. Our general data retention principles are as follows:

• Active account data is retained for the duration your account remains active with fubo88.
• Financial transaction records are kept for the period specified by law and international licensing requirements.
• After an account is closed or has been inactive for the specified period, your data will be securely deleted or anonymised.
• Any records related to active investigations or disputes may be retained longer until the matter is resolved.

Data Security Measures

fubo88 implements multiple layers of technical and organisational protection to keep your personal information secure:

• 256-bit SSL/TLS encryption for all communication between your device and fubo88 servers.
• Account passwords are stored in hashed format and cannot be accessed in plain text by any staff member.
• Strict internal access controls — only authorised staff may access user data, and only to the extent required for their duties.
• Regular security audits and penetration testing to identify and address system vulnerabilities.
• 24/7 monitoring systems to detect abnormal activity or unauthorised access attempts.
• A tested incident response plan to ensure prompt action in the event of any data breach.

Amendments to This Privacy Policy

fubo88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, licensing requirements or applicable laws. When material changes are made:

• The "Last Updated" date at the top of this page will be updated.
• Active players will be notified via an in-platform notice or email at least 14 days before any changes take effect.
• Continued use of the fubo88 platform after the effective date of any changes will be considered as acceptance of the updated terms.

We encourage you to check this page regularly to stay informed of fubo88's latest privacy practices. If you do not agree with any changes, you may contact us or close your account.